Alt Vision specialize in the Delivery of ITIL based IT Service Management Solutions around the Cherwell Service Management Platform. This includes Requirements Assessment, Design Workshops, Product Training, Installation & Configuration, Customization & Ongoing support.
We are headquartered in Perth, Western Australia with a regional presence in Sydney, Brisbane, Hyderabad and Dubai, and representatives covering other SE Asian countries.
Since its inception, Alt Vision have been focused on delivering integrated service management solutions. This included delivering InfraEnterprise Service Management Solutions in Australia and and S Asia. More recently we have taken on one of the industries best "new generation" Service Management Tools, "Cherwell Software", so we can continue to deliver industry leading solutions to our customers. Leading independent research firm Gartner recently positioned Cherwell as "an emerging leader among Large Enterprise Service Desk Management Tools".
Our experience in delivering IT and non-IT service and business management systems spans many industry sectors, including the Government, Mining, Petroleum, Industrial, Banking, Outsourcing and Commercial sectors.
Combined with our extensive knowledge in Business Analysis, Application Design, Process Workflow, Change Control, ITSM/ITIL and Project Management, Alt Vision are able to deliver superior applications and solutions on time and on budget that will enhance your competitive edge.